Feedback from our students

We value feedback and testimonials from our valued students and corporate trainers. If you would like to submit your own testimonial, comments or feedback about our staff, learning materials, or courses, please email the Hospitality Alliance Training team at Alternatively you can call our office on 1300 640 616.

"Thanks a lot for your cooperation. I am really so happy with your service and definately recommended my friends for training."

Manju - Western Australia

"I have been so impressed with [the] Clubs WA RSA course. I have already recommended it to several people. The course content and structure has been carefully thought through to enable participants to gain the maximum possible learning. Many thanks for a fantastic learning experience!”"

Kandos Returned Services Community Club

"I would just like to say that I was extremely happy with my entire experience with hospitality alliance training. My dealings with staff were prompt and professional yet always friendly, the course was very competitively priced, and the content was extremely comprehensive yet very user friendly and easy to follow. Thank you so much. I will definitely be recommending you to my friends. Yours Sincerley,"

Nina NSW

"I signed on to do the course as part of the requirement for my second job. The initial sign up was so easy and due to working most weekends [I] was unable to do [the] course through face to face training. The course structure was very thorough and stepped you along the path from recognition, ways to overcome and different strategies on offer when dealing with customers who may or may not be intoxicated. The certification process was "quick and harmless" just what I required in my busy life, so instead of taking a full weekend I had the course completed and passed all in the space of a few hours. Will recommend this to my work colleagues every time, Well Done!!”"

David, Inverell NSW

"This online assessment is the best thing since they invented money.”"

John H Hyatt, Bundarra Sports & Recreation Club

"I just wanted to say thank you to all of you for your wonderful assistance with this Course and the MLP1 course. you're all amazing and I would recommend you to anyone."

Port Hedland Rovers Football Club, Western Australia

"Dear Linda, It was a real pleasure to have done FSS course with your organization. This will benefit me immensely in the future. Furthermore your staff was extremely helpful esp. Bella who took her time to explain all the requirements. Even Bob came out to say Hi. People like your staff makes it a real pleasure and gives one confidence to pursue our goals further. I look forward to enrolling for other courses in the future. I wish you and your team all the best in your work."

Nazreen, Perth Western Australia (face-to-face training)

"To whom it may concern, I would like to share that on Tuesday afternoon whilst doing my RSA course I had some difficulty with a question. I made a call to the duty trainer’s mobile number and was lucky enough to speak with Bella. She was extremely helpful and very knowledgable. When we found we still couldn’t move forward she asked me politely to hold for a moment then came back to assist me. She had found it to be a technical issue and had it all sorted."

Thank you to Bella and Hospitality Alliance Training for having such professional customer service.

Cathy J, NSW