I lost my Certificate. How can I get another?

If you have lost your certificate, all you need to do is log back into hospitalityalliancetraining.edu.au and download another copy. If you do not remember your login details or encounter any problems, please contact us (please refer to our 'Contact Us' page located above).

I lost my Learners Manual. How can I get another?

If you have lost your Learners Manual, all you need to do is contact us and we will send you out another copy (please refer to our 'Contact Us' page located above). Also, if you have a Learners Manual which is out of date, we can send you out our most recent version.

I lost my Authenticity Declaration. How can I get another?

If you have lost your authenticity declaration, all you need to do is log back into hospitalityalliancetraining.edu.au and download another copy. If you do not remember your login details or encounter any problems, please contact us (please refer to our 'Contact Us' page located above).

I forgot my login details?

If you have forgotten your login details, all you need to do is contact us (please refer to our 'Contact Us' page located above).

How can I contact someone if I have any questions?

If you have a question which has not been answered through our FAQs section, you can contact us through 3 methods:

  • By telephone at 1300 640 616
  • Through email at training@hat.edu.au
  • Via the enquiry form located on the 'Contact Us' page.