SITHFAB002 - Provide responsible service of alcohol

Minimum mandatory training for anyone involved in the sale, supply or service of alcohol

SITHFAB002 - Provide responsible service of alcohol is the minimum mandatory training required by anyone who is involved in the sale, supply or service of alcohol in any state or territory within Australia. The course provided by Clubs WA (Trading as Hospitality Alliance Training) details the skills and knowledge required to be able to responsibly sell or serve alcohol and to satisfy the requirements for the responsible sale and service of alcohol (RSA) under state or territory legislation.

As some legislative requirements and knowledge will differ across borders, we provide online RSA courses which are tailored for the conditions specific to each state and territory in Australia.

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MLPLCA401A - Manage legislative responsibilities for the sale, supply and service of liquor

Unrestricted Approved Manager Training - For Western Australia Only

MLPLCA401A - Manage legislative responsibilities for the sale, supply and service of liquor is the required training (as per the Liquor Control Act 1988) for Licensee and approved managers and satisfies the training requirement for persons applying for an Unrestricted Approved Manager ID card. You may only act as a Duty Manager if you hold an Approved Manager ID card. This person is responsible for the Liquor Licence, during their shift, and in charge of supervising service staff when liquor is being sold and supplied to customers.

Please note that this is a course intended for people working in Western Australia only. You are also required to complete the pre-requisite training for this course: SITHFAB002 - Provide responsible service of alcohol, also known as the RSA unit. If you already hold a previous RSA certificate from a superseded unit (SITHFAB009A or SITHFAB201 or THHBFB09B) this will still be accepted as satisfactory evidence of prerequisite RSA training.

This course is only relevant for those wishing to work in Western Australia.

SITXFSA001 - Use hygienic practices for food safety

Intended for those who handle food as part of their employment

SITXFSA001 - Use hygienic practices for food safety is intended for those who handle food as part of their employment. This includes people who transport food, cook food or handle food in some way. The course provided by Clubs WA (Trading as Hospitality Alliance Training) will teach students how to properly deal with food (cooking, handling, preparing, storing etc) so that it does not become infected and unsafe to consume as well as proper personal hygiene practices. 

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Food Safety Supervisor

  • SITXFSA002 - Participate in safe food handling practices and
  • SITXFSA001 - Use hygienic practices for food safety

Kick start your career in the hospitality sector with our two nationally accredited food safety units

These two units are intended for those who are going to be responsible for the food processes and procedures within a business as well as supervising staff when food is being handled. The course provided by Clubs WA (Trading as Hospitality Alliance Training) consists of two units: SITXFSA002 - Participate in safe food handling practice  and SITXFSA001 - Use hygienic practices for food safety.  Statements of Attainment for both units will be issued upon successful completition of the online training.

Students who complete this course will be taught the skills and knowledge to be able to effectively control the food processes and procedures within their workplace. This includes being able to set up processes, monitor and assess procedures, identify faults and problem areas, and correct identified issues.

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Club Committee Compliance Training - For Western Australia Only
(Non-Accredited Training)

Developed by Clubs WA for the Management Committees and Boards of WA Licensed & Community Clubs

This training course has been developed to assist the management committees and boards of incorporated clubs within Western Australia in the governance of their clubs under the Associations Incorporation Act 2015.  Management under the Liquor Control Act 1988 has also been included for licenced clubs. This is a comprehensive course that is essential for new Club Committee Members or experienced Club Committees looking to refresh their knowledge. 

Clubs WA members receive 50% off this online training course.
 
Clubs WA holds regular face-to-face 3-hour Workshops on this topic in the Perth metro area. Call the Clubs WA office on 1300 640 616 to find out when we are holding our next workshop.

Provide Excellent Customer Service
(Non-Accredited Training)

 

A valuable short course for anyone wanting to improve their customer service skills

Through this online short-course you will learn about key customer service principles which will help you provide excellent customer service, manage customer satisfaction, manage customer complaints and feedback and improve your telephone skills. 

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VIDEO WORKSHOP - For Club Treasurers & Bookeepers
(Non-Accredited Training)

A video workshop put together by Clubs WA for Western Australian Club Treasurers & Bookkeepers

Treasurers and Bookkeepers play an important role in maintaining the financial viability of your club and we want to arm you with the best tools and advice to ensure its success. 

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