HOSPITALITY SKILL SET | online RSA, Food Handler and Customer Service training

Provide Responsible Service of Alcohol (SITHFAB002) is the minimum mandatory training required by anyone who is involved in the sale, supply or service of alcohol in any state or territory within Australia. Approved RSA Competency Card training - Liquor and Gaming NSW

The "Use Hygienic Practices for Food Safety" course (code: SITXFSA001) is intended for those who handle food as part of their employment. This includes people who transport food, cook food or handle food in some way. The course provided by Hospitality Alliance Training will teach students how to properly deal with food (cooking, handling, preparing, storing etc) so that it does not become infected and unsafe to consume as well as proper personal hygiene practices.

Through this online short-course you will learn about key customer service principles which will help you provide excellent customer service, manage customer satisfaction, manage customer complaints and feedback, and improve your telephone skills.

What would you like to do?

  • You have a choice to complete just the RSA course or you can complete all three (3) courses.
  • Do you have your voucher code issued by your Committee? No payment required when you use the voucher!